Privacy Policy for Foyleview.com
1. Introduction
Foyleview.com (“we,” “us,” or “our”) is committed to the highest standards of privacy and data protection. We value the trust you place in us and are fully dedicated to protecting the personal information you share with us when using our website, services, or interacting with our digital platforms. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to data collected through www.foyleview.com and any other online services controlled by us that link to this policy. Foyleview.com operates as the data controller with respect to all personal data collected, deciding the purposes and means of processing. Any inquiries related to data practices may be directed to: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes details about your interactions with our website such as IP addresses, browser types, pages viewed, session times, referring URLs, and general geographic location derived from your IP.
b. Account Data
Includes information provided when creating an account on foyleview.com, such as your full name, email address, postal address, and phone number.
c. Profile Data
Includes data related to your preferences, purchasing behavior, product interests, and any customizations or settings you choose on the platform.
d. Communication Data
Includes records of your correspondence with us, including support requests, inquiries, emails, chat transcripts, and communication preferences.
e. Technical Data
Includes device identifiers, operating system versions, system configurations, access timestamps, and other technical identifiers relevant to optimizing your experience.
f. Transaction Data
Includes payment details (excluding full payment card numbers), billing information, shipping details, and transaction history for purchases made on foyleview.com.
g. Preference Data
Includes your consent status for marketing communications, subscription preferences, and product categories of interest.
4. Legal Bases for Processing
We collect and process your personal data on the following legal bases:
– Consent: When you have provided explicit permission, e.g., for email marketing or using optional cookies.
– Contractual Necessity: When processing is necessary to fulfill a contract with you, such as completing a purchase or providing a requested service.
– Legitimate Interests: For purposes such as improving our website, fraud prevention, and direct marketing (where permitted by law), provided these interests are not overridden by your data protection rights.
– Legal Obligation: When required to comply with applicable legal or regulatory requirements.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
– Right to Access: Obtain confirmation as to whether we process your personal data and request a copy.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of personal data in certain circumstances.
– Right to Restriction: Request limitation of processing where applicable.
– Right to Portability: Receive your personal data in a portable format or transmit it to another controller.
– Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making: We do not apply automated decision-making that significantly affects you.
You may exercise these rights by contacting us at [email protected].
6. Security Measures
We implement industry-standard technical and organizational security measures to safeguard personal data. These measures include, but are not limited to:
– Encryption of data in transit and at rest
– Strict access controls and user permissions
– Firewalls and intrusion detection systems
– Regular software updates and vulnerability assessments
– Staff training programs on data protection and cybersecurity
– Daily system backups and controlled disaster recovery protocols
7. International Transfers
Where data is transferred outside the European Economic Area (EEA) or your jurisdiction, we ensure adequate protection by using:
– Standard Contractual Clauses approved by the European Commission
– Certifications under recognized regulatory frameworks (e.g., Privacy Shield, where applicable)
– Binding corporate rules or other legal mechanisms that ensure compliance with applicable data protection laws
We take steps to minimize such transfers unless operationally essential.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Account Data: Retained while your account is active and for up to six years after account closure, as required by financial and legal audits.
– Communication Data: Retained for up to three years for quality assurance and legal reference.
– Transaction Data: Retained for seven years in accordance with tax and accounting obligations.
– Preference and Technical Data: Retained for a period of up to two years, subject to your consent and cookie preferences.
Once data is no longer needed, it will be securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies to enhance your browsing experience:
– Essential Cookies: Required for core website functionality, e.g., login sessions, shopping cart.
– Functional Cookies: Allow personalization, such as remembering user preferences.
– Analytics Cookies: Collect anonymous website usage statistics to improve performance.
– Performance Cookies: Help us understand page load times and system responsiveness.
10. Cookie Management and Compliance with GDPR & CCPA
We offer full transparency and control over cookie use. On your first visit to foyleview.com, a cookie banner will prompt you to manage preferences. You can update or revoke your consent at any time through the “Cookie Settings” section at the bottom of our site.
We comply with GDPR by acquiring explicit consent before non-essential cookies are deployed. Under CCPA, California residents may opt out of the sale or sharing of their personal information, including tracking via third-party analytics.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from anyone under the age of 13. If you are a parent or guardian and believe your child has provided information to us, please notify us immediately at [email protected] so we may delete the information.
12. Changes to This Policy
We reserve the right to amend this Privacy Policy to reflect changes in legal requirements, our data practices, or advances in technology. Where material changes are made, we will notify active users through appropriate communication channels.
13. Contact
If you have questions, requests regarding your personal data, or concerns about how we handle privacy, please contact our Data Protection team at:
Email: [email protected]
Foyleview.com remains dedicated to operating in full compliance with GDPR, CCPA, and related global privacy frameworks. Please reach out with any concerns or inquiries, and we will respond promptly in accordance with applicable law.